🙋‍♀️ I have Spa Planner turned on but the reservations are not showing up

• You can only have 1 provider designated as your Spa Planner provider. This should be the hotel spa. You can always use other providers as subproviders. Match this from within Spa Planner under 'Defaults' in the 'Admin' tab.
• Look at the Bookings tab on Spa Planner (on the right side of the screen). If it's red, there are unassigned bookings. Bookings need to be assigned to a spa room before they will appear on the schedule. These are likely to occur when they are Cloudbeds add-ons (which don't have a time when they are booked).
• They can also fail to appear if their time is set outside the spa hours (so you don't see them on the calendar)

What to do

1. Locate the activity
2. 1. on Planniac by searching the treatment name, guest name, date, etc.
   2. in Spa Planner (look in the Bookings drawer)
2. Assign a time (and therapist when known)