Help Center
News
Go back to application
Help Center
News
Go back to application
Planniac Help Center✅ How to: Get started with the initial Cloudbeds guest synchronization
The "Why to"
Be the fire 🔥Planniac: a memory supplement 💊Planniac -- go with the flow! 🚀The best time to plan? ⏰🌟 Less stress, happier guests 🌟Guests love itineraries!
User guide - the "How to"
✅ HOW TO: Getting started with Planniac✅ HOW TO: Change your system language
FAQ - Users
🙋‍♀️ How do I reset my password?🙋‍♀️ Where do I log in?🙋‍♀️ Why does the activity say 'No capacity' or '0 available' when I try to book it?🙋‍♀️ I have Spa Planner turned on but the reservations are not showing upHow to contact Planniac support
Dashboard
Planns
Day view
Guests
Packages
Activity & pricing catalog
Reports
My profile
Itineraries
General
Spa Planner
✅ HOW TO: Getting started with Spa PlannerUnderstanding treatments, rooms, skills and therapistsSpa Planner staffing
Admin / setup guide
Adding Planniac online offers to your own website✅ How to: Add Planniac guest links to Cloudbeds scheduled emails
FAQ - Admin
Settings
Cloudbeds add-ons
Known issues
Planns page issues
Placeholder issues

How to contact Planniac support

The Planniac team is small, but focused on your success. We encourage you to contact us using these tools:
  • Use our Assistant to chat right from the Planniac workspace. Ask for step-by-step instructions if there's something you don't understand.
    • Ask for Human support when you need it -- this will open a new chat window and
      • if one of our team is available, you'll get an immediate answer
      • if we're not available immediately, we'll be notified by email and we'll reply as soon as possible
  • Use the Assistant to report a Bug or issue
    • This gets priority support and you can add screenshots or videos right in this feedback tool to explain the issue
  • Contact us using the following email contacts:


Last updated: 8/23/26, 3:19 PM

Was this article helpful?

Powered by Product Fruits