Settings > Locations & transport

Locations help your team schedule activities faster and more consistently.

Pickup / dropoff / event locations**

Locations help your team schedule activities faster and more consistently. These are the places where guests start or end an activity, or where something on property takes place.

Common examples include:

on-property points like front desk, lobby, spa, marina, beach, street entrance
nearby landmarks like the airport, bus station, river landing, tourism center

Create the list once, and your front desk team can consistently quickly choose the right spot when planning activities or arranging transfers.

Transport methods

Transport methods describe how the guest is traveling for an activity or transfer. Keep this list simple and focused on the options your property actually uses.

Typical examples include things like:

hotel shuttle
taxi
tour operator van
rental car
guest’s own vehicle
dive boat

A clear list helps your team maintain consistent planning notes and ensures drivers and operators know what to expect.

Airports

Tell Planniac the airports your guests use and you can choose from the list when scheduling transfers.

Other hotels

Sometimes other hotels are common places for pickups or dropoffs. You can include them on pick lists too.

Why to add pickup, dropoff, and event locations 📍

Preset locations remove friction from everyone’s day.

No more typing, no more spelling mistakes, no more confusing abbreviations.

A clean list of standard locations means:

faster reservations
clear instructions for drivers
fewer mixups
consistent communication to guests

It also makes your operation look thoughtful and well organized—because it is.

Why to define your transport methods 🚐

Transport is where timing, communication, and guest expectations collide.

Having clear transport methods helps:

the front desk pick the right option instantly
drivers understand what’s expected
itineraries stay consistent
reports stay accurate

This tiny setup step prevents a lot of “Wait, was this the taxi or our shuttle?” confusion.

Small detail, big impact.